​Terms and Conditions

The viewing and use of crimsonblack.co.za site is subject to the following Terms and Conditions.

Copyright

All the content on this site, including text, artwork, design, concept and software are property of Crimson Black Pty Ltd and it's associates/suppliers and are as such protected by South African and International copyright laws.

Disclaimer and Limitation of Liability

This site is provided "as is", and you use this site at your own risk Crimson Black is not liable to the users of this service or to its listed participants for the content, quality, performance or any other aspect of any information provided by the listed participants and transmitted by the service or for any areas under transmission of said information. Nor is Crimson Black responsible to any person for any damages arising in any manner out of the use of this service. The users and participants acknowledge that they assume all risk and/or responsibility for any loss or damage arising from the users to which the service is put. The user and/or the list of participants shall indemnify and hold harmless Crimson Black , its officers and employees, from and against any claims, liabilities, losses, costs, damages or expenses (including attorneys fees) arising from the users use or participation of this service or the information contained thereon.

Agreement of Sale

Placing a product in your CART does not constitute an order for that product and we cannot be held liable if the product is no longer available, or if the price has changed by the time the checkout process is completed. An agreement of sale comes into effect when either a credit card authorization is received from the issuing bank, or a bank transfer is reflected on our bank statement. We reserve the right to cancel an order at any point in time without giving any reasons. In this case, we shall be liable to refund any monies already paid in respect of that order.
Batteries are not inclusive with any product. Crimson Black will not be held liable for any acts of God. Due to the nature of our products absolutely no returns will be allowed. No Refunds will be issues on any products that are not proved to be faulty. Due to the nature of our products, Crimson Black will not be held liable for any damage, loss, injury, and loss of life or pain. Gift Cards are valid for 6 months.

Price

While we endeavor to ensure that the prices displayed on the site are accurate, it is possible that erroneous prices may be displayed from time to time. In such cases, we shall not be obliged to sell the product at the erroneous price.

Delivery

You accept that in order for us to prove delivery of an order or part of an order, we do not have to prove that you personally received the goods, but that any person at the delivery address specified on your order signed for the delivery. In the case of post office collections, we need to prove that somebody, not necessarily you, collected the delivery from the post office.
 Crimson Black relieves itself of all responsibilities once a waybill number has been issue to customer.

Privacy policy

All personal information submitted is treated with due regard to the privacy of our customers and will not be distributed or shared with any third parties. Personal information will be used solely for the purpose of responding to orders, processing of product or service orders or to provide you with product information.

Applicable Law

This site is created, maintained and controlled in the Republic of South Africa and as such the laws of the Republic of South Africa and the jurisdiction of the South African Court govern this user agreement and the use or inability to use this site.

Change to Terms and Conditions

Crimson Black reserves the right to make changes to this site and terms and conditions at any time without notice.

Payment:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discovery.

Section 5 - 3rd Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. Links When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Safe and Secure Online Shopping:

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.