​Shipping & Returns



SHIPPING

Standard Economy domestic door-to-door shipping is FREE. Standard Economy door to door shipping takes 2 working days before arrival, and goods are only shipped once full payment is received.

If you are based outside of South Africa, please add the item to your cart and then email us at admin@crimsonblack.co.za with your request and we will send you a tailored quote that will include the special request-shipping surplus.

Insurance and top quality protective packaging designed specially to safely transport luxury goods is included. All items will be shipped within one business day from the receipt of payment. Delivery times are based on business days ONLY (Monday – Friday, except public holidays). Please make sure you are available to sign for your order personally and you will need to provide the courier with identification.

RETURNS:

Due to the delicate nature of our products, we do not accept return for hygiene purposes and for the protection of our customer base.

If the product is faulty we will be happy to replace the item for you, within 5 days of your purchase and with valid proof of item being faulty.

Crimson Blacks decision is final.