Privacy policy

Crimson Black (Pty) Ltd. Online Privacy Policy

We at Crimson Black (Pty) Ltd respect your privacy and value the relationship we have with you. Your visit to this website is subject to this Privacy Policy and our Terms & Conditions.

This Privacy Policy describes the types of personal information we collect at Crimson Black website, currently located at (this “Site”), how we may use that information and with whom we may share it. Our Privacy Policy also describes the measures we take to protect the security of this information as well as how you may reach us to update your contact information, remove your name from our mailing list or ask us any questions you may have about our use of your personal information. It also explains how you may elect to stop receiving communications about our products and services.

As the owner and operator of this Site, Crimson Black (Pty) Ltd may need to collect, store and use information about users of this Site. Crimson Black (Pty) Ltd recognizes the importance of protecting any personal information collected and respects the privacy of visitors to this Site. For purposes of this Privacy Policy, the terms “personally identifiable information” and “personal information” refers to all information about you as an identifiable individual, such as your name, e-mail address, phone numbers, information provided by you when filling in forms or surveys on our Site and, details of your visits to our Site.

Please note that this Privacy Policy governs only information provided to Crimson Black (Pty) Ltd. It does not govern any other information or communications that may reference Crimson Black (Pty) Ltd, such as communications from Crimson Black (Pty) Ltd pop-up shops or stores located within brick and mortar retail stores or at third-party events. If you link to another website from this Site (“third party link”), you are subject to the privacy policy published on, and in respect of, that website.

Use of Personally Identifiable Information

You may choose to provide us with personal information when you visit our Site. For example, if you decide to complete a user registration form or complete an online survey, you may be asked to provide certain information such as your contact information (name, email address, mailing address, and telephone number).

If you would prefer that we not collect any personally identifiable information from you, please do not provide us with any such information.

Communications to Serve You

If you have elected to provide us with your contact information, e.g. by registering at this Site, emailing our Customer Service department or placing an order, we may provide you with service related announcements concerning this Site or contact you regarding your customer service requests or your order. For example, all registered users will receive a welcoming email to confirm their registration. We may also contact you to respond to product questions or concerns that you may express. These types of communications are necessary to serve you, respond to your concerns and to provide the high level of customer service that we offer our customers.

Opt-In Communications

In addition to the essential service related announcements that we will send you as described above, if you opt-in during the Crimson Black (Pty) Ltd registration process or at other times when you submit personally identifiable information, the information you provide may be used to create and deliver to you our newsletters, surveys or other communications containing product and event information, or promotions (“Opt-In Communications”). For example, we may look at what you have previously ordered in an attempt to tell you about promotions that will be of particular interest to you. If you prefer not to receive such Opt-In Communications, please do not opt-in to receive these communications or, if you are giving us your details when placing an order, please opt-out when given the opportunity to do so. If you do opt-in (or if you do not opt-out when placing an order) and later decide that you would no longer like to receive these communications, see then “Your Choices” Section below.

Customized Service

We may use your personal information to provide you with customized service and use of this Site. For example, we may suggest products that would be of particular interest to you, inform you of events or Crimson Black promotions.

Technologies that allow us to customise your experience on this site:

Minors’ Privacy

If you are under eighteen years of age, you may not browse this Site.

How We Protect Personal Information

We implement various security measures in accordance with industry standards to protect the security of your personal information.

Updates to our Privacy Policy:

We may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here. The revised policy will supersede and replace any previous policies with effect from the date on which it is posted on this Site. We suggest that you periodically consult this Privacy Policy. Please find the effective date of the Privacy Policy at the top of this page.

Updating Your Information

If you would like to update your contact information, you may do so by sending an email to:

Opt-Out and Managing Your Preferences

You may opt out of receiving future Opt-In communications when you register at this Site or otherwise provide your contact information to us. You may change your preferences at any time by clicking the “unsubscribe” link at the bottom of each Opt-In Communication e-mail you receive, or by emailing us at:


We have taken great measures to ensure that your visit to this Site is an excellent and happy one and that your privacy is constantly respected. If you have any questions, comments or concerns about our privacy practices, please contact us by e-mail at: