FAQ
If you have any questions about our services, please check out our frequently asked questions below.
Click on a topic to find out more.
Store locations:
Q: Do you have a storefront?
A: No, However we have free next day delivery to your door. We take out the hassle of driving to us, we come to you.
Order lead-time:
Q: if I place an order today, when can I expect my products?
A: We have a 24hour turn around, meaning, if you order today, you will get your product the next day free of charge.
Packaging:
Q: What does the packaging look like?
A: The packaging has the customer’s privacy in mind, we use unbranded unmarked packaging. Crimson Black does not even appear on the waybill number.
Q: What security measures do you have in place for the delivery of my item?
A: We use a reputable courier firm. All packages are sent with a signature confirmation and only you will be able to sign for your package. Proof of identity will be required when you receive your order.
Open Times
Q: What time are you open until?
A: We are open from 7am to 12pm every single day, seven days a week.
Payment and Payment options:
Q: What forms of payment does Crimson Black offer?
A: We accept:
- Visa
- MasterCard
- Pay Fast
- EFT
- Bank Deposit
- Layby
- Credit via MobiCred
Availability
Q: Do you have the products in stock?
A: Yes, everything is in stock, unless it is a custom order.
